Website Refresh & Optimization Package

Cancellation Policy

1. Agreement Overview By purchasing a life coaching package, you agree to the following terms and conditions. These terms outline the responsibilities and expectations of both the Coach and the Client. 2. Coaching Relationship Coaching is a partnership focused on personal development. The Coach provides guidance, support, and accountability to help the Client reach their personal goals. The Client understands that coaching is not therapy, counseling, or consulting, and does not replace mental health services or other professional services where applicable. 3. Payment and Fees Payment for the coaching package must be completed in full prior to the start of the sessions unless otherwise agreed upon. Refunds are available within the first 7 days of purchase. Any additional services outside the package will incur additional charges, which must be discussed and approved by the Client before being added. 4. Cancellations and Rescheduling Sessions canceled with less than 24 hours notice may be forfeited and not eligible for rescheduling. The Client is entitled to reschedule up to 3 sessions per package with at least 24 hours notice. If the Coach needs to reschedule, they will provide as much notice as possible and arrange a convenient time for both parties. 5. Session Conduct and Confidentiality The Coach agrees to provide a safe, supportive, and confidential environment for all sessions. Confidentiality: All information shared by the Client during sessions is kept strictly confidential, with the exception of situations where disclosure is legally required (e.g., risk of harm to self or others). The Client agrees to actively engage and be open in the coaching process, understanding that outcomes depend on their commitment. 6. Session Delivery Sessions will be conducted virtually. Each session will be approximately one hour in length, and the package includes 12 sessions. If the Client arrives late, the session will still end at the scheduled time to respect subsequent appointments. 7. Client Responsibility and Disclaimer The Client acknowledges that they are responsible for their own actions, choices, and results. The Coach does not guarantee any specific results or outcomes and disclaims any liability for actions the Client may take as a result of coaching. 8. Package Expiration The package must be used within 3 months of purchase. Unused sessions will not carry over after this period, unless otherwise agreed in writing.